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Benefits of virtual PBXs

A virtual phone system offers many of the same benefits and advanced features as an IP PBX:

• Not Hardware-based: A virtual PBX system uses existing LANs or the Internet. This means business owners do not need to maintain separate phone system infrastructure.
• Connect Over the Internet: Since phones connect to the PBX phone system over the internet, it’s easier to bridge multiple or remote offices.
• Greater variety of phones: In addition to desktop SIP/VoIP phones, businesses can make phone calls on softphones or web phones. Full mobile apps allow users to transform a mobile phone into a full featured business communications tool.
• Unified communication Solution: Most communications are now moving towards cloud computing. This means businesses can connect multiple forms of communication from a single online platform. E.g. phone, email, fax. It also facilitates features such as call recording, auto attendant and advanced switchboard options

In addition to these benefits, a virtual or cloud PBX offers the following:

• No Server Maintenance: Using a hosted PBX removes the need for maintaining on-premise servers. This is often an attractive choice for small businesses that do not have existing servers and wish to avoid maintenance fees.
• Choice of Cloud Service: Users can choose a cloud service offering the most competitive pricing.
• Scalability: It is easy to increase and decrease cloud services as needs change

Why choose 3CX for your virtual PBX?

3CX provides the benefits of a virtual PBX service at their best:

• Pricing: Businesses switching to 3CX have saved up to 80% through flat-fee annual pricing based on simultaneous calls.
• Flexibility: 3CX works with most common VoIP / SIP phones and most SIP trunks, without locking business into specific service providers.
• Integration: 3CX integrates seamlessly with common CRMs, as well as business text and Facebook messaging. With a built-in video conferencing and website live chat, 3CX unifies all business communications in a single platform.
• Flexibility: With 3CX, businesses choose their own SIP trunk and VoIP phones. Since 3CX is an open platform, it integrates with most common service providers and hardware. This means savings on hardware, toll-free numbers, long-distance calling and more.

Posted at 08 March 21