About Us
Expertise, Honesty & Value
Established in 1996 by Edwin Luck and Warrick Allwood, Cybernet Evolution was created with a vision to utilise the latest technology in a rapidly changing world to provide the most efficient and productive IT solutions to our clients.
Our aim is to be a single point of contact for all IT related matters and as such we have a wide portfolio of hardware, software, cloud services, consulting and managed service support offerings. We also liaise directly with service, software and hardware vendors to provide a complete IT support solution.
Partnership is the keystone of our success. Not only do we focus on long term partnerships with our clients but also with the manufacturers of products that we sell and support. These industry partnerships ensure our team receives the support and resources required to develop, implement and maintain the IT solutions we provide.
Our organisation is based in Southport, Gold Coast and provides on-site and remote support to organisations Australia wide. Our technician team is comprised of highly experienced individuals, who have a combined experience of over 150 years. This team is supported by solution architects, project managers and customer support administration staff.
The majority of support and proactive maintenance can be performed remotely via the use of our secure remote management tools. This allows us to be able to respond very quickly to fix a problem you or your staff may have.
To ensure a complete support solution we maintain a workshop for repairs and upgrades, and our technical team are available 24/7/365 for on-site and emergency support.
What Our Customers Say
"Cybernet have been providing IT Support to our company since 2007. In that time this support has been vital to grow our business and to keep up to date with the changes in the IT environment requirements. The staff are proactive in reviewing our needs and recommending solutions.
Over this time Cybernet have assisted with upgrading servers, ensuring we are fully licensed within the Microsoft requirements. Updating our firewall and security as required as new solutions have become available. The managed services to allow patch management and monitoring/reporting have allowed a much simpler management of our devices.
The staff are responsive to requests and the out of hours support is available when required in an emergency."
Trish McElroy | IT Manager
"If you are looking for an IT consultant and MSP that has experience with small to medium business then you really can’t go past Cybernet. Empire Office Furniture has been a Cybernet customer for over 15 years. Our business has grown and changed dramatically in that time and Cybernet has been invaluable in advising us and supporting all aspects of our IT infrastructure. Ed, Warrick and the team at Cybernet are knowledgeable, straight forward and honest to deal with.
Response times are always great and issues are resolved quickly. They also have a great sales team and are always competitive on hardware pricing."
Greg Barnett | IT Manager
“Cybernet Evolution have provided our IT services since 2005. Ed and Warrick have an enormous wealth of knowledge and expertise and are at the forefront of all new developments in the IT industry. As a Medical company security is paramount and the Team at Cybernet Evolution ensure that we are always protected with essential monitoring and the most up to date security systems in place. I have and will continue to recommend Cybernet Evolution to anyone looking for an IT company to service their business.”
Victoria Wolff | Practice Manager